How to cancel an order and get a refund on offers a 14-day money-back guarantee. This guide explains how to cancel your order and issue a refund.

Before you request

  • Refunds are made within 14 days from the date of purchase.
  • Don’t issue refunds through your payment processor or bank. Otherwise, the return process may take a long period.

Requesting a refund

  1. Open support ticket using our Contact form ➝ Billing ➝ Request a refund.
  2. Fill out all requested fields submit your request.

Refunds will be processed and issued during our technical support business hours.

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