Request for Assistance with 20:9 Aspect Ratio Smartphone Display

Dear Balbooa Staff member,

Website responsiveness is set up in your editor. The breakpoints are defined, and the website design is made.
It looks great in Google Inspector, and it looks amazing on most mobile phones.

The problem occurs when watching the website on a 20:9 aspect ratio smartphone. On this, it does not look at all like how it is set up in the editor. In fact, it even shows items that should be disabled on mobile views.

As you can see in the images and on the website, everything is set up, and we cannot believe that we require to put in a lot of custom code to make this work.

Please advise us to make this better and prevent this in the future.

With regards,

Replies are visible only to logged in members with an active subscription.