Subject: Issue with Gridbox Search Engine – Cannot Search 3-character Traditional Chinese Keywords

Dear Balbooa Support Team,

I hope this message finds you well.

We are currently using Gridbox as our main website builder, and we appreciate the flexibility and visual design capabilities it offers. However, we’ve encountered a critical issue with the built-in search engine regarding Traditional Chinese keyword support.

Problem:
When users enter 3-character Traditional Chinese search terms, the search engine often returns no results, even though the content clearly exists on the page. For exa

Additional Observations:
This issue does not occur with longer strings (e.g., 4 characters or more).

It affects content created entirely with Gridbox, including blog posts and custom items.

This limitation seriously impacts search usability for Chinese-speaking users.

Request:
Could you please look into improving the Gridbox search system's handling of non-Latin languages, especially CJK languages (Chinese, Japanese, Korean)? Ideally, the search function should support 2 or 3-character keywords in Traditional Chinese without requiring a space between characters.

We truly love using Gridbox and would love to see it become more accessible for international and multilingual audiences.

Thank you in advance for your support and consideration!

Warm regards,
JAMES
https://magicweb.tw/

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