One of the most frequently visited sections in online clothing stores is the Returns page. In my opinion, this should be available directly within the user account, for example as “Returns” or “My Returns.”
After entering this section, users should only see orders that are still eligible for return. This depends on the return policy timeframe (e.g., 14, 30, or 100 days), and the process should be simple and intuitive.
When clicking on a specific product, a return form could be displayed, allowing the user to select the reason for the return and provide any additional details.
Ratings are available to members with an active subscription only.
