Terms and Conditions

Balbooa.com grants you a revocable, non-transferable and non-exclusive license to use products sold on the Balbooa website in accordance with the following terms and conditions.


All of our products are released under the GNU Public License version 2.0.

Product Delivery

Upon making your payment, we shall provide you with a receipt of the payment made, whereas all of the products purchased shall appear in your profile under the "My downloads" section. If purchased products do not appear in the "My downloads" section, please contact us within 24 hours, or just send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. in order to solve the problem and make the purchased products available for your immediate download.

The e-mail address you provide should be a valid address in order to contact you without delay. We recommend using your main email address and check your junk box in case our messages are directed there automatically.


We provide technical support for Balbooa products only through our support system, documentation and tutorials. We do not provide any technical support via e-mail, Facebook, Twitter...e.t.c. Technical support via e-mail s only provided for bro accounts. If you have any pre-sales or billing questions, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Further, support is provided only during our general support hours, that is Monday through Friday, from 9:00 to 18:00 (GMT+2).

We know there is a difference between what is considered technical support and customizations. We are committed to help you with any technical problem or support inquiry, however we can't provide extensive help in terms of customizations. Certain customizations are simple while others are complex and require possessing solid knowledge of web technologies in addition to programming skills. In such a case, we recommend hiring a professional to perform such complex tasks that fall beyond your expertise.

For general support for Joomla, please visit the joomla.org support forums.


Photos that are used in our demo serve for demo purposes and are not included in the template packages. These photos used for demonstration purposes, are used to provide the visitor a functional preview of what the template would look like once content has been added and photos uploaded. Therefore, it is your responsibility to add your own images and photos.

Refund Policy

Since Balbooa is offering non-tangible software products, we have no control of duplications being made of the product once the products are downloaded. Therefore, it is our policy not to issue refunds for any of our products once purchased and paid for. But If customer have an issue with Balbooa products and technical support can't resolved issue, refund will be provided!

Privacy Policy

Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, providing information about new product releases and addressing any customer service issues.


Balbooa gives no warranty or guarantee for our templates and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with our template demos before making your purchase. We strive to do our very best to provide you with products that are fully tested using all modern and up to date browsers. Therefore, we may not be responsible in case your browser is of an old or out of date version, or if your browser do not function well with our demos.

Furthermore, we are not legible or responsible for third party extensions and the competence of these extensions with our products. Also, please be aware that we guarantee that our templates work best with current Joomla versions at the time these templates are released. Therefore, we cannot guarantee that they will work optimally with future Joomla versions.

Balbooa products will always be developed and updated for an optimum performance with the latest and most up to date Joomla version. But, we are not in position to guarantee the length of time these versions of Joomla remain supported before they are phased out.

Terms & Conditions

Balbooa reserves all the rights to change or modify current Terms Of Use at any time and without prior notice. Therefore, we encourage you to review changes to our privacy policy every time you visit this website. Further, Balbooa reserves the right to modify or discontinue any portion of the membership. Therefore, Balbooa shall not be liable to you or any third party, should Balbooa exercise its rights to modify, suspend, limit or discontinue any feature of the membership.